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Director of Claims

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Remote

Job Type

Full Time

About the Role

Director of Claims

The director of claims is responsible for overseeing the claims process for a public adjusting firm. The director will work with clients, insurance adjusters, and team members to negotiate fair settlements for residential and commercial properties that have suffered damage due to natural disasters or other causes. The director will also be responsible for managing a team of claims adjusters and ensuring that all claims are processed efficiently and effectively.

The director of claims will be responsible for:

- Overseeing the claims process from start to finish, including assessment of damage, negotiation of settlements, and oversight of repairs
- Managing a team of claims adjusters and ensuring that all claims are handled in a timely and professional manner
- Reviewing insurance policies and coverage to ensure that clients receive the full benefits to which they are entitled
- Communicating with clients, insurance adjusters, and team members to ensure that all parties are informed and up-to-date on the status of each claim
- Developing and implementing policies and procedures for the claims department
- Managing the budget and financial performance of the claims department
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The director of claims should have a bachelor's degree in a related field, such as business, insurance, or finance, and a valid public adjuster's license in the state where the applicant is seeking employment. At least 5 years of experience working in claims, insurance, or a related field is required, along with strong leadership and management skills. Excellent communication and interpersonal skills are also essential, as well as proficiency in Google Suites and other computer programs.

Requirements

  • Here is a list of requirements for a director of claims working with a public adjusting firm:

  1. A bachelor's degree in a related field, such as business, insurance, or finance

  2. A valid public adjuster's license in the state where the applicant is seeking employment

  3. At least 5 years of experience working in claims, insurance, or a related field

  4. Strong leadership and management skills

  5. Excellent communication and interpersonal skills

  6. Proficiency in Microsoft Office and other computer programs, including word processing, spreadsheet software, and email

  7. Experience with budgeting and financial management

  8. Ability to work independently and manage time effectively

  9. Strong problem-solving and analytical skills

  10. A clean background check and the ability to pass a drug test

  11. A valid driver's license and reliable transportation may be required, depending on the position.

About the Company

Hope Public Adjusters is a firm that values handwork, opportunity, people, and efficiency. We believe that hard work and dedication are essential for achieving success, and we encourage our team members to give their best effort on every job. We also believe in providing opportunities for personal and professional growth, and we support our team members in pursuing their goals. At Hope Public Adjusters, we value people above all else and strive to create a positive and supportive work environment where everyone is treated with respect and kindness. Finally, we believe in the importance of efficiency, and we work to streamline our processes and use our resources wisely in order to serve our clients effectively.Director of Claims

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